network technician description

Network Control Technician Job Description

The Network Control Technician I is a Tier II position inside the IT division. This position serves an essential activity in supporting Texana Center laborers' advancement needs.

The Network Control Technician I will be liable for: 

Dealing with tickets made by the Helpdesk that are related to frameworks organization or correspondence. If the ticket is outside the limit, obligation, or authority of the Network Control Technician I, they will be liable for get-together proper information on the issue before increasing the go to Tier III.

This position is in like manner liable for the going with commitments: 

• Essential firewall the board 
• Documentation of undertakings, customer guides, customer going up against Knowledge Base, and internal KB 
• Switch storeroom the board 
• Screen IDS/IPS reports for basic exercises 
• Travel to sort out down regions to study recovery essentials and help with recovery 
• Help with laborer care campaigns 
• Various commitments as given out 

Favored Experience 

• VoIP/correspondence 
• Try firewall the board (Cisco, Sonicwall, Meraki, Fortinet, Check Point, Palo Alto, etc.) 
• Polycom Video 

Aptitudes, Education and furthermore Certifications Required 

• Optional school acknowledgment or GED 
• CCENT or Network+ affirmation 
• Ability to modify and slapped together 
• Issue solver 
• Splendid created and oral correspondence 
• Aptitudes, Education and furthermore Certifications Preferred 
• CCNA affirmation 
• Accomplice's Degree 
• Specific creation

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